CPRverify User Agreement
PLEASE READ THESE TERMS AND CONDITIONS (“AGREEMENT”) CAREFULLY BEFORE USING THIS WEBSITE. BY ACCESSING OR BROWSING THIS WEB SITE, OR ACCESSING OR REGISTERING FOR ANY COURSE ON THIS WEB SITE, YOU AGREE TO BE LEGALLY BOUND BY THE TERMS AND CONDITIONS SET FORTH HEREIN, WITHOUT LIMITATION OR QUALIFICATION. THE AMERICAN HEART ASSOCIATES, INC. (“AHA”) MAY AMEND OR CHANGE THESE TERMS AND CONDITIONS, AT ANY TIME, WITHOUT NOTICE TO YOU. THEREFORE, YOU MUST CONSULT THE MOST RECENT VERSION OF THIS AGREEMENT (AND NOT AN OLDER CACHED VERSION) EACH TIME YOU VISIT THE WEB SITE. USE OF THIS WEB SITE CONSTITUTES YOUR ACCEPTANCE OF ALL OF THE FOLLOWING TERMS AND CONDITIONS, IN THEIR CURRENT FORM OR AS MODIFIED, JUST AS IF YOU HAD SIGNED THIS AGREEMENT. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, DO NOT USE THIS WEBSITE.
You acknowledge and agree as follows:
1. This Web Site, OnlineAHA.org, and the Courses are operated and maintained by AHA and its vendors and licensees. The words “us,” “we” and “our” refer to AHA. The words “you” and “your” refer to you, the user of the Services. The word “Services” refers to this Web Site and any Courses offered through the Web Site. The word "Key" refers to an alphanumeric code which is required in order to register for and access Courses. For purposes of this Agreement, references to the Services also include any and all mirror, equivalent, comparable, replacement, substitute or backup web sites, web pages, resources, facilities or other means we make available to you in digital or electronic form. This Web Site contains information, including without limitation, text, graphics, photographs, graphs, charts, sounds, data, images, audio, video, page headers, software (including HTML and other scripts), buttons, and other icons, which information, as well as its arrangement and compilation (collectively, the “Information”) is either owned or licensed by AHA.
2. The term “Use” refers to direct or indirect access, use, display, viewing, exchange, communication, reproduction, transmission or receipt of information, either with or without the aid of a machine or device, to, from or through the Web Site and/or Courses, or any action that causes the performance of functions, activities or otherwise provides or obtains services, content, information, reports, materials or data in connection with the Services.
3. License. AHA grants you a limited, revocable, worldwide, non-exclusive, and non-transferable license to Use this Web Site. You may download, view, copy and print the Information incorporated into this Web Site solely as permitted pursuant to the Web Site and for your non-commercial use. The Information may not be transferred, shared with or disseminated with anyone for any purpose which is inconsistent with the purpose of Web Site, or for any purpose which is inappropriate or unlawful under applicable laws.
4. We may add to, delete from or modify the Services or this Agreement at any time and from time to time, at our sole and absolute discretion, without notice. If you do not agree to any modification of the Agreement, you may terminate use of the Services by opting to delete or block your information from OnlineAHA.org, discontinuing use of the Services, and returning your Key to us via email. You will not be entitled to any refund upon such termination. If, at any time, you opt to delete your information from the system, you may not be able to receive a Course card or documentation showing your completion of a Course.
5. Conduct and Proper Use of the Services
5.1. You may not Use or allow, enable or facilitate others to Use the Services, or any Keys in any manner that: (a) is fraudulent, libelous, defamatory, vulgar or obscene, pornographic, sexually explicit or offensive, harmful, harassing, threatening, hateful, objectionable, discriminatory or abusive; (b) violates any law, regulation or judicial or governmental order; (c) causes duress, distress or discomfort to another or is likely to deter or discourage others from using the Services; (d) infringes upon or violates proprietary or rights of others, including but not limited to intellectual property rights or privacy or publicity rights; (e) infringes on any copyright, trademark, or other proprietary right without the express written permission of the owner of such right; or (f) contains unauthorized or malicious software such as viruses. You shall be solely liable for any damages resulting from any infringement of copyright, trademark or other proprietary right, or any other harm resulting from your Use of the Web Site or Information.
5.2. You also may not Use or allow, enable or facilitate others to Use the Services or any Keys in any manner that actually does or attempts to: (a) disrupt, impair or interfere with, alter or modify the Web Site (including any information, content, materials, features or functions thereof), any Keys or the Use of the Services by others; (b) act in a way that affects or reflects negatively on us, the Services or anyone else; (c) collect or attempt to collect information of another party, including without limitation personally identifiable information, without that party’s express prior consent. You agree to comply with all local, state, federal laws, statutes, rules and regulations, as well as any foreign laws or international treaties, which are applicable to this Agreement, the performance of your obligations and your Use of the Services.
5.3. You warrant and represent that you have accurately identified yourself and that you are the individual who answers questions and takes any Course for which you have registered, and that you will not answer questions or take a Course on behalf of any other individual. In consideration of your Use of the Web Site and Services, You hereby: (a) agree to provide true, accurate, current and complete information about yourself upon activating your Key (such information being the “Registration Data”); (b) agree to maintain and promptly update the Registration Data to keep it true, accurate, current and complete unless you opt to delete your Registration Data from the Web Site; and (c) acknowledge and agree that AHA shall not be liable to You or any third party for any termination of your access to your password or account. If you provide any information that is untrue, inaccurate, not current or incomplete, AHA has the right to suspend or terminate Your access to the Website and refuse to confirm your Course completion.
5.4 We reserve the right to approve or reject any user or revoke and restrict your right to use the Services or accept your Key, at any time and for any reason in our sole and absolute discretion.
5.5 Upon activating your Key, you will be required to create your own unique user name and password. You acknowledge that you are responsible for maintaining the confidentiality of Your password and user name. You agree to immediately notify AHA of any unauthorized use of your password, user name, or Key. AHA cannot and will not be held liable for any loss or damage arising from your failure to comply with this Section.
5.6 AHA does not recognize the transfer of an activated Key and any unauthorized transfer of an activated Key will result in the permanent deletion of your registration on the Web Site such that any course completions cannot be verified. You may not offer any previously activated Key for sale or trade, and any such offer is in violation of this Agreement and may result in the deletion of your registration and account from the Web Site.
6. You may not use any of AHA’s proprietary logos, marks or other distinctive information found on the Web Site in your links, without AHA’s express written permission, which AHA may withhold in its discretion. You many not link in any manner reasonably likely to a) imply affiliation with or endorsement or sponsorship by AHA or any of AHA’s officials, staff or other member of AHA; b) cause confusion, mistake, or deception; c) dilute AHA’s trademarks or service marks; or d) otherwise violate applicable laws. You acknowledge that You do not acquire any ownership rights in any information by downloading any information, in whole or in part, from the Web Site.
7. Your Information and Privacy
7.1. AHA has an International AHA Online Portal Privacy Notice (the "Privacy Notice") disclosing the information we collect about visitors, how we use such information, the steps we take to secure such information, how you can view and correct such information, and how you can decline to have information about you collected or used. Click
7.2 When you visit the Web Site and Use the Services, we may collect information about you, such as your name, address, contact information, and other information which identifies you, as well as your responses to Course questions and other information you transmit in taking Courses or Using the Services. You acknowledge and also consent to our gathering this information and to our tracking your activities and Use of the Services for purposes which include, but are not limited to, tracking orders and reports, administering the Web Site, confirming Course completion, maintaining quality control and contacting you concerning the Services should it be necessary or appropriate to do so. You specifically consent to the aggregation of your non-identifying information with like information from other students, and consent to the release of such aggregated information to other parties, including, but not limited to, any sponsors, research organizations, or other contractors of AHA.
7.3 Disclosure to Training Entities: As described in the Privacy Notice and in addition to our use of your information as described above, you agree that we may share your information with third parties who are organizations, individuals, instructors, training centers and/or training sites that utilize Courses as part of their training activities or resellers or distributors of Keys ("Training Entities") for purposes of administering the Course to You and confirming your completion of the Course to the Training Center where you perform any required skills assessment or take additional instruction relating to the Course. You acknowledge and agree that if you have formally notified AHA not to share your information with Training Entities, you may not be able to receive a Course card or documentation showing your completion of a Course.
7.4 Disclosure to LMS Providers: In addition to our use of your information as described above and in the Privacy Notice, if you received your Key from a third party that operates a learning management system ("LMS Provider") and you reached this Web Site through the LMS Provider's system, you agree that we may share your information with the LMS Provider for purposes of administration of Web Site and Course and for confirmation of Course completion. If you have instructed AHA not to share your information with an LMS Provider, you acknowledge and agree that you may not be permitted to take a Course or receive a Course card or documentation showing your completion of a Course.
7.5. You acknowledge and agree that we may use your email address and other contact information to send you administrative messages and status reports.
7.6. We reserve the right to disclose all information, including personal information, when required by law, court order or subpoena.
8. AHA Courses
8.1. Courses may be accessed only through a Key purchased from AHA or a company authorized by AHA to distribute Keys, or through an LMS Provider. You are solely responsible for maintaining the confidentiality of your Key, and for all activities, charges or liabilities incurred through use of the Services. Once you have redeemed a Key or received access to a Course you may not transfer your Key or access to a Course to another user.
8.2. A Key entitles you to register in only one Course. In order to take a different Course, or to repeat a Course, you will need to obtain a new Key for that Course.
8.3. Some Courses may entitle you to receive credits or course completion documentation; some Courses will require a skills assessment or additional instruction from a Training Entity; and some Courses will not entitle you to any credits or course completion documentation. It is your responsibility to consult the Course description and determine whether credits or Course completion documentation are offered and whether you qualify for them, or whether additional assessment or instruction is required. The fee for a Key does not include any fees that may be charged by Training Entities for additional training or skills assessment. It is your responsibility to locate a Training Entity that can provide you with the necessary additional assessment or instruction and to obtain any available Course credit or documentation.
9. Third Parties and Third Party Sites
9.1. The Web Site may contain references or links to other web sites, web pages, materials, information and resources (“Third Party Sites”). We are not responsible for and have no control over the accessibility via the Internet of any Third Party Sites. Furthermore, you understand, acknowledge and agree that we do not endorse nor are we otherwise responsible for or associated with any Third Party Sites and you should not assume or rely upon any information or content as having originated with or been approved by us or even that we are aware of the specific content, information, features or capabilities available in connection with such Third Party Sites. We are not responsible or liable, in any manner whatsoever, for, in connection with, or as a consequence of your use of any Third Party Site, even if we are advised of the possibility that damages may result.
9.2. You may have reached this Web Site through an LMS Provider. An LMS Provider is also a Third Party Site, and we are not responsible for and have no control over any services or products offered by the LMS Provider. We are not responsible or liable in any manner whatsoever, for, in connection with, or as a consequence of your use of any LMS Provider, even if we are advised of the possibility that damages may result.
9.3. You may have received your Key from a Training Entity, LMS Provider, distributor, or other third party ("Third Party"). AHA is not responsible or liable in any manner whatsoever, for, in connection with, or as a consequence of any representations, actions or omissions of any Third Party, even if we are advised of the possibility that damages may result.
10. Intellectual Property Rights
10.1. Notwithstanding any license granted in this Agreement, the Services, Information and all text, graphics, images, logos, icons, programs, software, code, data, schema, content, information, reports and materials made available to you in connection with your Use of the Services, whether tangible or intangible, in any form and on or in any media, and all intellectual property rights in and to the same (hereinafter the “Intellectual Property”), are proprietary to us or are owned by us or our licensors or suppliers. You may not use the Intellectual Property, except as specifically permitted under this Agreement. You may not modify, copy, reproduce, republish, upload, post, transmit, publicly display, prepare derivative works from, reverse engineer or distribute the Intellectual Property in any way. Any and all rights not expressly granted by this Agreement, whether existing now or arising in the future, are hereby expressly reserved by us.
10.2. We reserve the unconditional right (but not the obligation) to remove, move or edit any information, data, text, graphics, content or other materials which we consider to be in violation of any of the terms of this Agreement. We have no liability or responsibility to you or any other person or entity for performance or nonperformance of any such activities.
10.3 All information associated with this Web Site is copyrighted by American Heart Association, Inc. All Rights Reserved. The Web Site and Information is the valuable, exclusive property of AHA or its licensors and nothing in this Agreement shall be construed as transferring or assigning any such ownership rights to you or any other person or entity. The Information is protected by contract law and various intellectual property laws, including domestic and international copyright laws. Except as permitted in this Agreement, You may not copy, adapt, distribute, commercially exploit, or publicly display the Information or any portion thereof in any manner whatsoever without AHA’s prior written consent. You may not remove, alter, or obscure any copyright, legal or proprietary notices in or on any portions of the Information. American Heart Association, Inc., and its associated logos, and all page headers, custom graphics, buttons and other icons are service marks, trademarks, registered service marks, or registered trademarks of AHA, or its affiliates. All other product names and company logos mentioned on the Web Site or Information are trademarks of their respective owners. Images of people or places displayed on the Web Site are either the property of, or used with permission by, AHA. The use of these images by You, or anyone else authorized by You, is prohibited unless specifically permitted by this Agreement. Any unauthorized use of the images may violate copyright, trademark, privacy, publicity, or communication laws, regulations, or statutes.
11.1. We may terminate this Agreement and/or otherwise restrict, suspend or terminate your use of the Services, in whole or in part, at any time in our sole and absolute discretion, immediately and without notice or liability, with or without cause, and it will not limit any other rights or remedies which are available to us or which may be available to you under any separate written agreements you may have entered into with us. You may terminate this Agreement by providing us with written notice of your termination and ceasing to use the Services.
11.2. AHA may, at its sole discretion, elect to provide, or not provide, refunds or other accommodations to purchasers of Keys.
11.3 Termination or cancellation of this Agreement shall not affect any right or relief to which AHA may be entitled, at law or in equity. Upon termination of this Agreement, all licensing and intellectual property rights granted to you will terminate and revert to AHA. Upon deletion of your personal data by AHA, all privacy and data protection rights granted to you will terminate.
12.1. Limitation of Liability: Termination is your sole right and exclusive remedy for any claims or cause of action arising from the Courses, the Services, the Web Site or your use thereof. Upon termination by you or by us, your right to use the Services shall immediately cease.
12.2. UNDER NO CIRCUMSTANCES WILL THE AMERICAN HEART ASSOCIATION, ITS VENDORS, LICENSEES, LICENSORS, AGENTS, EMPLOYEES, OFFICERS, DIRECTORS OR VOLUNTEERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR YOUR USE OF THE WEB SITE OR SERVICES, WHETHER BASED ON CONTRACT, TORT (STRICT LIABILITY OR OTHERWISE), INCLUDING WITHOUT LIMITATION: LOSS OF VALUE, LOSS OF USE, LOST ANTICIPATED PROFITS, LOSS OF DATA OR INFORMATION OF ANY KIND OR LOSS OF GOODWILL OR OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES. NEITHER THE AMERICAN HEART ASSOCIATION, NOR ITS VENDORS, LICENSEES, LICENSORS, AGENTS, EMPLOYEES, OFFICERS, DIRECTORS OR VOLUNTEERS, SHALL BE LIABLE FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY AND IN NO EVENT SHALL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID FOR KEYS WITHIN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE ON WHICH ANY CLAIM AROSE. THE TERMS OF THIS SECTION WILL SURVIVE ANY TERMINATION OF THIS AGREEMENT AND YOUR USE OF THE SITE OR THE SERVICES. IN JURISDICTIONS THAT RESTRICT LIMITATION OF LIABILITY PROVISIONS, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. THIS LIMITATION WILL APPLY REGARDLESS OF THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
12.3. No Warranties; Disclaimer: THE WEB SITE, THE COURSES AND THE SERVICES ARE MADE AVAILABLE FOR YOUR USE ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF TITLE OR NON-INFRINGEMENT, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ANY WARRANTIES ARISING BY COURSE OF DEALING OR CUSTOM OF TRADE OR OTHERWISE. WE MAKE NO REPRESENTATION OR WARRANTY THAT THE WEB SITE, COURSES OR SERVICES, ARE ACCURATE, COMPLETE, APPROPRIATE, RELIABLE OR TIMELY FOR USE OR RELIANCE BY YOU OR ANY OTHER PARTY. WE ALSO MAKE NO REPRESENTATIONS OR WARRANTIES THAT THE SERVICES WILL MEET YOUR REQUIREMENTS AND/OR YOUR ACCESS TO AND USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, FREE OF VIRUSES, MALICIOUS CODE OR OTHER HARMFUL COMPONENTS OR OTHERWISE SECURE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
12.4 Delays in Services. Force Majure. AHA shall have no responsibility to provide you access to the Web Site. Furthermore, any delays in or failure of performance by AHA, the Training Entities, or any of AHA’s service providers (including its and their officers, directors, employees, affiliates, agents representatives, and subcontractors) shall not give rise to any claims or damages, or any loss or liability, if and the to extent caused by interruptions due to electronic or mechanical equipment failures, telephone interconnect problems, defects, or occurrences beyond the control of AHA, including but not limited to, acts of governmental authority, weather, fire, floods, explosions, act of God, strikes or other concerted acts of workers, riots, armed conflicts, acts of war, or sabotage. AHA shall have no responsibility to provide you with access to the Website while interruption due to any such or similar cause shall continue.
12.5. Governing Law: This Agreement is governed by and construed in accordance with the substantive internal laws of the State of New York, United States of America, without reference to its conflicts of laws principles.
12.6. Indemnification: YOU AGREE TO RELEASE AND TO INDEMNIFY, DEFEND AND HOLD HARMLESS AHA, ITS VENDORS, LICENSEES, LICENSORS, AGENTS, EMPLOYEES, OFFICERS, DIRECTORS OR VOLUNTEERS (THE "INDEMNITEES") FROM AND AGAINST ANY AND ALL LOSSES, DAMAGES, LIABILITIES, FEES AND COSTS, INCLUDING WITHOUT LIMITATION ATTORNEYS’ FEES AND COURT COSTS, WHICH MAY ARISE OR ARE INCURRED BY THE INDEMNITEES IN CONNECTION WITH ANY LIABILITY, DAMAGES, CLAIMS OR ACTIONS ARISING FROM YOUR BREACH OR ALLEGED BREACH OF THIS AGREEMENT, YOUR USE OF THE SERVICES, OR ANY ADVERTISING, STATEMENT, REPRESENTATION OR WARRANTIES POSTED BY AHA OR ANY USER ON THE WEBSITE, EVEN IF CAUSED, IN WHOLE OR IN PART, BY THE JOINT, SOLE, OR CONCURRENT NEGLIGENCE, GROSS NEGLIGENCE, STRICT LIABILITY, OR OTHER FAULT, WHETHER PASSIVE OR ACTIVE, OF ANY PERSON OR ENTITY, INCLUDING BUT NOT LIMITED TO THE INDEMNITEES. NO SETTLEMENT OR COMPROMISE WHICH MAY ADVERSELY AFFECT THE INDEMNITEE'S RIGHTS OR LEGALLY OBLIGATE AN INDEMNITEE SHALL BE MADE OR ENTERED INTO BY YOU WITHOUT THE INDEMNITEE'S PRIOR WRITTEN APPROVAL.
12.7 General Information. This Agreement, together with the Privacy Notice posted on the Website and specific consents provided by you on the Web Site, constitute the entire agreement between you and AHA and govern your Use of the Web Site, superseding any prior agreements between you and AHA. The failure of AHA to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement should remain in full force and effect. The section titles in this Agreement are for convenience only and have no legal or contractual effect.
Revised Effective March 10, 2009.